Effective Date: January 1, 2025 · Last Updated: March 3, 2026
Operated by RCLOUD LABS LLC · [email protected]
These Terms of Service ("Terms," "Agreement") are a legally binding agreement between you ("User," "you," "your") and RCLOUD LABS LLC ("Company," "we," "us," "our"), governing your access to and use of our cloud-based software-as-a-service platform, including our website, all associated APIs, mobile applications, and related services (collectively, the "Service").
By creating an account, clicking "I Agree," or using the Service in any manner, you agree to be bound by these Terms and the Privacy Policy, which is incorporated by reference.
If you are acting on behalf of a company or legal entity, you represent that you have authority to bind that entity to these Terms.
RCLOUD LABS LLC
California, United States
| Purpose | Contact |
|---|---|
| All Inquiries (Support, Legal, Privacy) | [email protected] |
We operate cloud-based software-as-a-service products designed to help individuals and businesses work more efficiently. Core capabilities common across our products include:
We reserve the right to modify, expand, or discontinue any feature of the Service at any time.
You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Service. The Service is not directed to children under 13.
You may register using direct email/password or via Social Login (Google OAuth, or other supported identity providers). By using a social login provider, you also agree to that provider's terms and privacy policy.
You are responsible for: (a) maintaining the confidentiality of your credentials; (b) all activity that occurs under your account; (c) notifying us immediately at [email protected] of any unauthorized use. We are not liable for any loss from your failure to safeguard credentials.
You agree to provide accurate, current, and complete information and to keep it updated. We reserve the right to suspend accounts with inaccurate information.
You may use the Service only for lawful purposes consistent with these Terms.
You agree not to:
Breach of this policy may result in immediate account suspension or termination without refund, and may expose you to civil or criminal liability.
We offer subscription plans as described on our pricing page, available on monthly or annual billing cycles.
All payments are processed by Stripe, Inc. By providing payment information, you agree to Stripe's Terms of Service and Privacy Policy. We do not store your full payment card details.
Subscriptions are billed in advance on a recurring basis. You authorize us to charge your payment method on each renewal date until you cancel. All fees are in U.S. Dollars (USD) unless otherwise stated. Price changes take effect at your next billing cycle renewal.
Prices are exclusive of taxes. You are responsible for all applicable taxes, levies, or duties.
If a payment fails, we will notify you and may retry the charge. If payment is not resolved within 7 days, we may downgrade or suspend your account.
We may offer free trials of paid plans. At the end of the trial, your account converts to a paid plan unless you cancel before the trial ends. We may modify or discontinue free trials at any time.
Cancellation: Cancel anytime via account settings or by emailing [email protected]. Access continues through the end of the paid billing period.
Refunds: All fees are non-refundable except as required by applicable law. If you believe you were charged in error, contact us within 30 days of the charge.
Downgrading your plan may result in loss of access to certain features or data. We are not responsible for any such loss.
| Integration | Purpose |
|---|---|
| Google Sign-In | Authentication (OAuth 2.0) |
| Stripe | Payment processing and subscription management |
| IPinfo.io | Geolocation (city, country) |
| Resend | Transactional email delivery |
| MailerLite | Marketing and newsletter email delivery |
| Google Analytics | Aggregated usage analytics |
Your use of integrations is also governed by those third parties' terms and policies. We assume no responsibility for third-party services. You may revoke access via that provider's account settings or our integration management page.
The Service, including all software, design, trademarks, logos, and documentation, is owned by or licensed to RCLOUD LABS LLC and protected by applicable intellectual property laws.
You retain ownership of all data and content you submit to the Service ("Your Content"). You grant RCLOUD LABS LLC a limited, non-exclusive, worldwide, royalty-free license to process and store Your Content solely to provide the Service. We do not sell Your Content or use it for advertising without your explicit consent.
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal purposes.
If you submit feedback or suggestions, you grant RCLOUD LABS LLC a perpetual, irrevocable, royalty-free license to use and incorporate such feedback without any obligation to you.
"RCLOUD LABS" and the names and logos of our products are trademarks of RCLOUD LABS LLC. You may not use them without our prior written consent.
Each party may have access to the other's Confidential Information. Each party agrees to: (a) hold such information in strict confidence; (b) not disclose it to third parties without prior written consent; and (c) use it only for purposes of this Agreement. Obligations do not apply to information that is publicly available through no fault of the receiving party, was independently developed, or is required to be disclosed by law.
Data collection, use, and processing is governed by our Privacy Policy. For businesses subject to GDPR or other data protection regulations requiring a DPA, we offer a standard DPA upon request. Contact us at [email protected].
You represent and warrant that you have obtained all necessary consents and have a lawful basis for submitting any personal data to the Service, including data relating to your clients or contacts, and that your use of the Service complies with all applicable laws.
Where you use the Service to send communications to your clients, you are the data controller of all End-Client Data. RCLOUD LABS LLC acts solely as a data processor. You take full legal responsibility for the content and authorization of those communications.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RCLOUD LABS LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Service will be uninterrupted or error-free; (b) results obtained will be accurate or reliable; or (c) defects will be corrected. Nothing in the Service constitutes financial, accounting, tax, or legal advice.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RCLOUD LABS LLC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR COST OF SUBSTITUTE SERVICES.
OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
You agree to defend, indemnify, and hold harmless RCLOUD LABS LLC and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any claims, liabilities, damages, losses, costs, and fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Service in an unauthorized manner; (c) your violation of any applicable law or third-party right; (d) any data or content you submit to the Service; (e) any outbound communications sent through the Service on your behalf; or (f) your gross negligence or willful misconduct.
Cancel your account at any time via account settings or by emailing [email protected]. Termination does not entitle you to a refund except as set forth in Section 6.7.
We may suspend or terminate your access, with or without notice, if: (a) you breach these Terms; (b) required by law or court order; (c) your account poses a security risk; (d) payment obligations are not met; or (e) we discontinue the Service.
Upon termination: (a) your license to use the Service immediately ends; (b) we may delete your account and data after a reasonable retention period per our Privacy Policy.
Sections 8, 9, 11, 12, 13, 15, 16, and any provisions by their nature intended to survive, shall survive termination.
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law provisions. Disputes not subject to arbitration shall be brought exclusively in the state or federal courts located in California. EU/EEA consumers may also bring claims in the courts of their member state of residence.
Before initiating formal proceedings, contact us at [email protected]. We will attempt to resolve the dispute within 30 days.
IF INFORMAL RESOLUTION FAILS, YOU AND RCLOUD LABS LLC AGREE TO RESOLVE DISPUTES THROUGH BINDING ARBITRATION conducted by JAMS pursuant to its applicable rules. The arbitrator's decision is final and binding.
YOU AND RCLOUD LABS LLC AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS PART OF A CLASS OR REPRESENTATIVE ACTION.
Either party may seek injunctive or equitable relief in court to protect intellectual property rights.
You may opt out of arbitration within 30 days of first accepting these Terms by emailing [email protected] with the subject line "Arbitration Opt-Out."
You represent that you are not located in a country subject to a U.S. government embargo, or listed on any U.S. government restricted-party list. You agree to comply with all applicable U.S. export control laws, including the Export Administration Regulations (EAR).
We will not be liable for any delay or failure to perform arising from causes beyond our reasonable control, including acts of God, pandemic, acts of war or terrorism, government actions, labor disputes, or failures of third-party infrastructure providers.
We reserve the right to modify these Terms at any time. For material changes, we will notify you via email or in-app notification before the changes take effect. Non-material changes take effect immediately upon posting. Continued use of the Service after any change takes effect constitutes acceptance.
Questions about these terms? Email us at [email protected] · View Privacy Policy